At TeleHealth IT, we prioritize digital patient engagement because we believe in constant patient engagement. Our programs make sure that potential patients are always being spotted, nurtured, and transformed into actual patients.
As a healthcare provider, when you can give your patients an excellent medical experience, you can generate more potential patients and more revenue for yourself. To do this you have to obtain an in-depth understanding of both their needs and desires. Doing this will ensure their satisfaction, which will earn you their trust in the end.
Our Digital Patient Engagement Strategy consist of many aspects, some of which are:
- Digital Marketing Strategy
- SEO / SEM Campaigns
- Pay Per Click Campaigns (Display, Search, etc)
- Social Media Strategy
- e-Newsletters
- Email Communications
- Online Community Formation
- Search engine optimized Content
- Marketing Automation / CRM Integration
- Analytics Reporting
The Flow of Patient Care
Qualified Patients > Better Care > More Revenue
Compared to some years ago, patients today have access to an array of educational resources, which means they are more exposed. This means that patients are more enlightened about healthcare and will have more questions and objections. We understand that, and this is why we have come up with a system to address all these concerns. You can rest assured that your patient will be well attended to, with everything explained in accurate detail. At the end of the day, patients will experience utmost care, leaving them feeling satisfied.
Our medical concierge program, which is made up of the best hands, acts as a contact point for your brand throughout the patient’s treatment process. The concierge consists of experts in their different areas of specialization. From the very beginning, we make potential patients feel relaxed, while simultaneously diagnosing them. A member of our medical concierge comes to terms with the peculiar needs of the patient in question and explains the treatment process in a way that clears all looming doubts and concerns.
After a potential patient has now been made into a patient, the medical team is still present, this time, regularly checking up on the patient to know how he/she is doing. With this output from the medical concierge, the administrative staff and physicians can take a step back and rest. At the same time, they contribute to giving the patient a wonderful medical experience.
